Attachments and a professional tone

Question 1 of 7

1. Microsoft says you attach a file from the message window by choosing:

   Message > Attach File File > Add Account New Appointment Calendar > New Meeting
2. To save an attachment you received, Microsoft says you can:

   Choose Reply All, because saving only works after you reply Drag it into the Junk Email folder Select it and choose Save As (on the Attachments tab, or by right-clicking) Type your workplace password into this course
3. A professional signature should be:

   Your banking password plus a joke Hidden on the Bcc line A full-page colourful poster Simple, short, professional, and if possible free of large graphics
4. If you are angry about a workplace note, Microsoft says it is better to:

   Send it immediately in ALL CAPS Write the message, save it as a draft, and come back later Reply All so everyone sees how you feel Mark it High Importance and send it three times
5. An empty message that contains only an attachment is:

   The most professional format Microsoft describes Required before you can create a signature The only way to send a file Easy for the reader to misunderstand — add a sentence that names the file and what to do
6. Microsoft says to use High Importance:

   Sparingly, because people learn to ignore it when every message is marked urgent On every message you send Only on messages with no subject Instead of a To line
7. If a conversation has many messages and no resolution, Microsoft’s writing-advice page says you may want to:

   Keep Reply-Alling until someone gives up Delete Sent Items Consider a phone call or a meeting, because email is not always the best tool Secretly Bcc the whole company