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Cheat sheet

Sample steps only. Use the browser print dialog to save a PDF.

Lesson 1. Meet your devices — take-home words

  • A digital device stores and shares information
  • Desktop, laptop, tablet, and smartphone are everyday examples
  • The screen shows what is happening
  • Settings is where you change volume, brightness, or Wi-Fi
  • Apps or programs are tools you open to do a job
  • You can practise on a library or council computer — you do not need to buy a device first

Lesson 2. Power on and lock — take-home steps

  • Press power, then wait for the sign-in or lock screen
  • Android (many phones): Settings > Security > Screen lock — steps can vary by maker
  • None and Swipe give no protection (Google)
  • iPhone: Settings > Face ID & Passcode or Touch ID & Passcode; Auto-Lock is under Display & Brightness
  • Windows: lock with Windows key + L, or Start > power > Lock
  • Turn on auto-lock; never write a password on a note beside the device
  • Do not type real PINs or passwords into this course

Lesson 3. Touch, click, type, and scroll — take-home steps

  • Tap to select or open; touch and hold for extra actions
  • Scroll by dragging without lifting; swipe is a quicker flick
  • Android Home: tap Home, or swipe up from the bottom
  • Android Back: tap Back, or swipe from the left or right edge
  • Windows key + E (File Explorer), + L (lock), + I (Settings)
  • Alt + Tab switches windows; Alt + F4 closes the active window
  • Ctrl + C copies; Ctrl + V pastes; Esc cancels a dialog
  • Do not type real passwords into practice boxes

Lesson 4. Files and folders — take-home steps

  • A file is one item; a folder holds files
  • Windows: open File Explorer from the taskbar, Start, or Windows key + E
  • Known folders: Desktop, Documents, Downloads, Pictures, Music, Videos
  • Move a file with Cut, then Paste (open Quick access items first if needed)
  • Search from File Explorer Home when you remember part of the name
  • Android: open the Files app (the maker may use another name)
  • Save with a clear name you can search for later

Lesson 5. Wi-Fi — take-home steps

  • Android: Settings > Network & internet > Internet (some steps Android 12+)
  • Or swipe down and tap Internet
  • A lock icon means a password is required — not that the network is private
  • Windows 11: taskbar Network/Sound/Battery > Manage Wi-Fi connections > Connect > password > Next
  • Ask staff for the real network name; watch for look-alike hotspots
  • No banking or purchases on public Wi-Fi; turn Wi-Fi off when you do not need it
  • Never type a Wi-Fi key into this course

Lesson 6. Accounts, stores, and updates — take-home steps

  • Do not type real account passwords into this course
  • Get apps from Google Play or the App Store only
  • Play Store: search, then Install or the price; review permissions
  • App Store: Get or the price; confirm with Face ID, Touch ID, or your Apple Account
  • Play app updates: profile icon > Manage apps & device
  • Android system: Settings > System > Software updates (Wi-Fi, 75% charge)
  • iPhone: Settings > General > Software Update
  • Windows: Settings > Windows Update > Check for Windows updates

Lesson 7. Browse and search — take-home steps

  • Open the browser already on the device; search with clear words plus a place name if you need a local result
  • Read the site name before you tap a result
  • Look at the address bar after the page opens
  • Get Cyber Safe: many browsers hide HTTP/HTTPS/www — look for a padlock
  • Chrome: check the security status (Default (Secure), Not secure, or Dangerous)
  • Do not type passwords on a Not secure or unexpected page
  • Log in from an organisation’s real home page, not from a surprise link

Lesson 8. Everyday messages — take-home steps

  • Text, chat, and email are different channels; email has a subject you can search later
  • Gmail on a computer: Compose, To, subject, message, Send
  • Practise with a tutor or practice address only
  • Do not send sensitive information by SMS (Get Cyber Safe)
  • Do not open attachments from unknown sources
  • Do not tap links or call numbers in suspicious messages
  • Sign out of mail on a shared computer if staff ask you to

Lesson 9. Passwords and tricks — take-home steps

  • Prefer a passphrase: four or more random words, at least 15 characters
  • Or a password of at least 12 characters with upper and lower case, a number, and a symbol
  • Use a unique secret for every account
  • Never share a password; do not store it beside the device
  • Legitimate sites will not ask you to log in by email or text
  • Open the real home page yourself if you need to check an account
  • More scam examples live in Email & Online Safety — this lesson does not copy that course

Lesson 10. When something goes wrong — take-home steps

  • Check power and the charger first
  • Wake or lock the screen the way you already do (Windows key + L locks a PC)
  • Check volume, then Wi-Fi and Settings
  • Ask a tutor or staff before you hold unfamiliar buttons
  • Lost phone: contact your provider and police; do not recover stolen property yourself
  • Do not call phone numbers that appear in surprise pop-ups
  • This course is not a repair service